VPN Connection Error

[Stephen W]

When I first connected to the VPN at the start of the year it worked fine. Now that I’m using it again to access the VMware for the assignment, it is consistently throwing up a ‘Connection Error’. I went through all the steps on the IT services website to solve it, including restarting Forticlient, my computer, and resetting my VPN password and none of it has solved the issue. I’m not sure how to access the VPN so I can start the assignment.

Attachments:

You must be logged in to view attached files.

[Matt Spike]

Hi there! A few questions first:
1) What are you trying to access exactly?
2) Are you trying to connect to the VPN from inside the VM? If so, you don’t need to.
3) Is your home connection a university netwiork? If so, you don’t need to use the VPN.

[Stephen W]

1. I’m trying to connect to the VPN on my computer via Forticlient, so that I can access the files on the VM
2. I’m not trying to connect from inside the VM
3. No my connection is not a university network

I managed to connect to the VPN via my built-in VPN but thats not ideal as my flatmate uses it, and it will only let one user on at a time

[Stephen W]

I deleted and reinstalled Forticlient, and it seems to be working now. Not sure what it did but its letting me connect at least.

[Author]

Posts