Getting help

How to access help from the lecturer and tutors, for configuring remote working, then for the assignment itself.

Virtual AT 4.02 PPLS computing lab

In the “Labs & Recording Studio” section in Learn, you will find a link to a Blackboard Collaborate session. This session is always open, so you can use it to interact with other students at any time. You all have the role “presenter” to allow screen sharing etc.

Tips for using the virtual computing lab

  • Chrome and Firefox are the recommended browsers (but Safari on iOS)
  • Upload a profile image and use your full name – it really helps others to see who is present
  • If there are more than 4 people in the room, mute your microphone (to reduce background noise) and optionally turn off video (to reduce bandwidth)
  • Use the ‘raise hand’ and chat features to get attention
  • You can use a shared whiteboard and also share your screen, or a single application (e.g., your terminal)

Forums

There is a new forum for help with remote working.

Live help

It is unclear whether live sessions at fixed times would be helpful, but we will try them to find out. See the weekly schedule for the schedule.

With students across a wide range of timezones, access to live sessions may be tricky. Please use the forums to tell us what you find most helpful.